Discover a more connected career
Position:
RAN Support Engineer (Alpharetta, Georgia)
Requisition #83189
Connecting you to great benefits
- Weekly Paychecks
- Paid Time Off, Parental Leave, and Holidays
- Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- 401(k) w/ Company Match
- Stock Purchase Plan
- Education Reimbursement
- Legal Insurance
- Discounts on gym memberships, pet insurance, and much more!
What you’ll do
- Duties: Support pre and post-launch optimization and alarm management for UMTS/LTE RF networks; Work as a key member of the Network Support Team to facilitate the deployment of
new sites/carriers to improve the coverage and the UMTS and LTE footprint in various markets. Support the Construction and alarm clearing crews in various markets to ensure minimum impact
to LIVE network while adding new elements to the network. Identify, track, and resolve various hardware/software related issues related to BBU, RRU, RET systems to facilitate the deployment
of new sites/carriers. Identify, track and resolve any transmission, including but not limited to issues like RSSI, VSWR, SWAP sectors, and incorrect azimuths. Identify, track and resolve
Fiber link issues including but not limited to high BER, High Fiber loss and SFP mismatch. Create and implement scripts to account for hardware changes on site to support construction
crews to complete their job with minimum impact to customer KPIs for example; change one radio type to another, redefine/define RET configuration after an antenna swap/install, define any
SQUIDs added on site. Must possess clear understanding and ability to read and implement the design documents such as RFDS and RNDCIQ.
What you’ll need
Requirements: Masters degree in Electrical Engineering, Information Systems or related field (willing to accept foreign education equivalent) plus one (1) year of experience as a RAN Support Engineer, RF Engineer or related occupation in customer RAN network or, alternatively, a Bachelor's degree in Electrical Engineering, Information Systems or related field (willing to accept foreign education equivalent) plus three (3) years of experience as a RAN Support Engineer, RF Engineer or related occupation in customer RAN network. Specific skills/other requirements - Must also possess the following (quantitative experience requirements not applicable to this section: Experience clearing alarms and providing technical support for efficient functioning of UMTS/WCDMA and LTE RAN technologies; Experience handling Ericsson ENM, AMOS, RMAP, CEX, Element manager, Business Objects; Experience working on Ericsson Hardware such as Radio Units, Remote radio Units, RBS3000 series and RBS6000 series cabinets; Experience functioning different types of antennae systems, Amplifiers, RXAIT and other active and passive elements in the RF Transmission line.
Why grow your career with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.