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The Billing Coordinator is responsible for ensuring accurate and timely processing of invoices while supporting accounts receivable functions. This role requires strong attention to detail, problem-solving skills, and the ability to meet strict deadlines. The Billing Coordinator works closely with field personnel, supervisors, and customers to ensure billing accuracy and compliance with company and client procedures.

***This is a hybrid position that requires employee report to office in West Chester, PA.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships,  pet insurance, and much more!

What you’ll do

Invoice Processing & Billing

• Process invoices within 24 hours of receiving complete and approved documentation
• Manually enter invoices into customer systems accurately and in a timely manner
• Verify billing details, purchase orders, and supporting documentation prior to submission
• Keep track of purchase orders to ensure proper billing alignment
• Stay current with customer billing procedures and requirements

Accounts Receivable & Follow-Up

• Follow up on unbilled invoices to ensure timely processing
• Monitor and follow up on AR invoices to support timely collections
• Participate in unbilled meetings as needed to provide updates and resolve issues
• Communicate invoice rejections or discrepancies promptly and work toward resolution

Communication & Coordination

• Communicate regularly with field personnel to obtain required documentation and clarify discrepancies
• Complete assigned tasks and special projects as directed by supervisor
• Work collaboratively with internal teams to ensure accurate and efficient billing operations
• Maintain professional communication with customers when necessary

Reporting & Administrative Duties

• Update billing reports and spreadsheets in Excel or Google Sheets accurately and timely
• Maintain organized digital records of invoices and related documentation
• Track billing status and deadlines to ensure compliance with company standards

What you’ll need

• Previous experience in billing, accounts receivable, or administrative support preferred
• Strong attention to detail and accuracy
• Excellent problem-solving skills
• Proficiency in Microsoft Excel and/or Google Sheets
• Ability to prioritize tasks and meet strict deadlines
• Strong verbal and written communication skills