Discover a more connected career

As Director of Operations, you will lead a centralized Construction Planning and Delivery organization—overseeing teams, vendors, and project governance—to drive operational excellence, financial accuracy, and customer satisfaction while supporting strategic network expansion and ensuring consistent, high-quality execution across all construction activities.

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships,  pet insurance, and much more!

What you’ll do

• You will lead a centralized Construction Planning and Delivery organization to include full-time and contract employees, outsourced vendor partners, PMO, inspection, and quality control of work performed by Contract labor in a direct and matrixed management environment.
• You will build and maintain relationships with key boundary partners within the Kanaan Communications organization, as well as Market-level OSP Construction personnel.
• You will ensure accuracy, timeliness, and consistency of the accounting for project scheduling, project status reporting, and budgetary governance.
• You will optimize the existing OSP infrastructure to support a positive customer experience.
• You will drive the development of consistent execution of operationally efficient and effective processes.
• You will be responsible for the preparation of accurate and timely financial statements for leaders to make proper decisions.
• You will own the analysis and management of key performance indicators and service level agreements for Enterprise Construction activities and proactively take actions to improve performance as appropriate.
• You will demonstrate a commitment to outstanding customer service to Kanaan Communications' business operations.
• You will understand customer needs while developing and executing plans to address them and improve the overall customer experience.
• You will monitor and influence relationships between the Local and State regulatory and Public affairs communication teams to ensure effective notification of project-related Construction activities.
• You will develop, implement, and monitor proper project status reporting and establish internal controls as well as key operational management controls.
• You will build and enhance a strong team that provides proactive support and results-driven execution of responsibilities to meet the current and future needs of the business.
• You will monitor and assess current trends and emerging developments within the Broadband Industry to ensure the Company’s compliance and preparedness.
• You will remain abreast of best practices and trends relevant to Network Construction and Design technologies.
• You will liaise with key stakeholders across Kanaan Communication to ensure appropriate service levels are being provided
• You will manage and coach employees to increase engagement and strengthen professional development.
• You will continually strive to develop talent within the Construction organization to promote individual development and career growth.
• You will perform related duties & responsibilities as assigned/requested.

What you’ll need

• You have 10 or more years of experience required in related field (i.e. Network Design, Construction, Telecommunications)
• You have knowledge of current and emerging trends and developments within the construction field and corresponding impact on business operations.
• You have leadership and strategic management skills to develop, coach, and direct the performance of a team to achieve goals and objectives.
• You have proven leadership and teamwork skills fostering an inclusive, supportive environment by motivating and developing staff at all levels.
• You have an executive presence with which to interact and influence at all levels of the organization.
• You have the skills and ability to clearly and concisely communicate verbally and in writing to convey complex concepts clearly and logically.
• You have critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing interests and needs.
• You have proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.