Discover a more connected career

Discover a more connected career At Professional Teleconcepts, LLC, we are seeking a highly capable Data Center Technician to perform critical infrastructure support within mission-critical hyperscaler data center environments. This role focuses on independently performing circuit audits and A-to-Z troubleshooting and remediation, ensuring that all physical layer connections meet stringent performance standards and maintain network integrity within the data center environment.

Summary/Objective The Data Center Technician will execute daily on-site activities focusing on network audits, testing, and repair. You will use independent judgment to identify issues, perform complex troubleshooting, and ensure all repairs and audits are thoroughly documented and completed to client specifications.

Pay range is $32-$38 per hour depending on experience.

Per Diem: $40.00 per day 

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships,  pet insurance, and much more!

What you’ll do

What you'll do Essential Functions

• Circuit Audits: Independently perform inter-building, intra-building, and intra-campus circuit audits, including loopback and “looperino” audits.

• Troubleshooting & Remediation: Identify and isolate ISP/OSP issues, including mis-splices, broken fiber or trunks, contaminated connectors, and incorrect porting. Troubleshoot and replace mis-ported or damaged fanouts.

• Hardware Diagnostics: Identify unseated or failed optics and successfully isolate server/switch issues for proper escalation.

• Testing & Quality Control: Perform thorough OLTS/OTDR testing, alongside meticulous connector inspection and cleaning.

• Documentation & Closeout: Document all findings accurately, perform or coordinate necessary repairs, retest connections, and drive data center tickets through successful validation and final closure.

• Risk Management & Safety: Adhere to site-specific safety hazards, critical facility rules, and clean-room environment restrictions. Follow strict connector cleaning protocols to protect sensitive equipment.

What you’ll need

What you'll need

• To be 18 years of age or older

• Authorization to work in the United States for this company

• High School Diploma, GED equivalent, or relevant work experience

• Valid State driver's license (cannot be Provisional), including an acceptable driving record

• Must be able to pass a DOT physical exam, resulting in a valid medical card

• At least 2 years of experience splicing, placing, testing fiber strands, and troubleshooting network infrastructure.

Knowledge, Skills, and Abilities

• Communication & Interpersonal: Excellent verbal, written, interpersonal, and customer service skills.

• Analytical: Strong analytical and problem-solving skills to resolve field problems, particularly regarding optical link failures, damaged hardware, and dirty connectors.

• Technical: Broad knowledge of industry-standard testing software and equipment (OLTS/OTDR), and strong expertise in A-to-Z network troubleshooting and optic inspection.

• Industry Knowledge: Thorough understanding of hyperscaler network architectures, active data center environments, ticketing systems (data center environment experience preferred), and data center hot/cold aisle protocols.

Work Environment & Physical Demands

• Hours: Must be able to work a minimum of 40-50 hours per week, including nights and weekends as required by project demands or maintenance windows.

• Travel & Site Conditions: Includes a remote office environment, but also requires travel with potential overnight stays. Must be able to work in active data center environments, adhering to strict security, PPE, and noise safety requirements.

• Physicality: Ability to sit and/or stand for long periods of time, and the physical dexterity to navigate around server racks, overhead conveyances, and under raised floors.