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The Data Entry Specialist - Intake Coordinator will be responsible for documenting, tracking, and closing all work orders on behalf of the company.  This role comprises detailed communication and scheduling activities related to the acquisition of new work, while working closely with operations and accounts receivable to ensure timely deliverables of project milestones and invoice submittals as required for all contracts and related project plans. Superior communication skills are essential. 

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships,  pet insurance, and much more!

What you’ll do

• Confidentiality of any financial and contractual documents

• Monitor work order intake portal for all incoming awarded work 

• Monitor customer portals and accept work assignments

• Coordinate all interdepartmental communications for work order setup

• Thorough and accurate record keeping of all job documentation in various formats and software applications, including but not limited to:

  • Smartsheets

  • Google sheets

  • Google drive

  • Proprietary company production software

• Create, Maintain, and Control project folders in all areas

• Create, and Maintain all work orders in production data collection applications 

• Maintain project documents according to standardization and controls procedures

• Utilize existing tools for successful standardization and assignment of work

• Verifies subcontractor status as needed in conjunction with the Contracts department

• Prioritization of daily intake tasks with minimal direction and rework

• Actively recording all project and permit statuses appropriately and accurately

• Assist Project Managers as needed for document collection and repository access

• Ensure timely status updates of work orders in collaboration with accounting team

• Coordinate accuracy of data entry across all systems of record

• Other duties as needed and assigned by manager 

What you’ll need

• Associate's degree (A. A.) or equivalent from two-year college or technical school in a related field; or 2 years experience in the Telecom industry; or equivalent combination of education and experience (required)

• Excellent professional verbal and written communication skills (required)

• Experience with Google tools such as: gmail, docs, sheets (required)

• First-rate communication skills and situational awareness of your audience; i.e., clients, vendors, internal departments, and senior management (required)

• Ability to think critically and problem solve, analytically centered, and meticulous about detail (required)

• Strong customer service background 

• Ability to handle multiple projects & meet deadlines in a public reporting environment. 

• Basic accounting knowledge preferred but not required

• Smartsheets and Docusign experience preferred but not required

• Comprehension of contract language, documentation, and construction blueprints preferred but not required

• Experience with project scheduling preferred but not required

• Experience in any finance role preferred but not required 

• Telecommunications construction knowledge preferred but not required